Mindscape Therapy and Consulting are committed to preserving the privacy and security of your personal information. This privacy notice provides you with important information on your rights and obligations and informs you about how we collect and process your information. We take steps to ensure that all information is secure according to guidance in the Data Protection Act 1998 (the Act).
Mindscape is compliant with the General Data Protection Regulations (GDPR) that was introduced in May 2018, and all member EU states must comply with the UK Data Protection Act 2018.
This set of information applies to anyone accessing these services whether online via our website or social media functions, by phone, or by post. To use Mindscape’s services you will be required to provide information and by visiting this website you are agreeing to the contents of this Privacy Notice. You may access certain areas of the site without providing any data at all. However, to use the available services you will be required to provide information. Our website address is: www.arttherapyscape.com
Personal Information
By visiting our website you are agreeing to the contents of this Privacy Notice. Mindscape Therapy and Consulting may collect personal information from you such as your name, date of birth, contact information, and other assessment information relevant to you engaging in our therapy services. There will also be a need to take invoices and payment information should you be using our online payment services. Please, note we do not store any card detail information.
With your consent, third-party information may also be required if it is relevant to your treatment. This information is required to meet legal requirements and will allow you to see which data we hold. It will also be available if there are any requirements to disclose information related to safeguarding children, young people, and adults at risk. Your written consent will be sought at the initial consultation for the need to meet possible disclosure to other bodies and for when we process any special categories of sensitive personal data about you,
Storage of Data and Information
Personal information is stored securely according to data protection and confidentiality guidelines and ethical requirements. Only your therapist is authorized to access your notes unless there are exceptional circumstances, such as in order to ensure your safety or your therapist’s. We will keep your data for as long as we need it and as long as we have permission.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Data Protection Measures include:
• Restrict and monitor access to sensitive data
• Develop transparent data collection procedures
• Inform associates and employees regarding online privacy and security measures
• Ensure secure networks to protect online data from cyberattacks
• Establish clear procedures for reporting privacy breaches or data misuse
• Establish data protection practices
IP Addresses
We may collect information about your computer, including your IP address, operating system, and browser type, for system administration available. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Sharing of Data.
We do not share information with outside parties, apart from systems and services that enable the administration of our online booking and payment service. Only in exceptional circumstances, there may be an exception to confidentiality. Such as legal and ethical requirements to protect you or other parties. Such as situations where you may be at risk, causing harm to others, safeguarding children, young people at risk, acts of terrorism, and unreported traffic accidents where there is a legal obligation to disclose.
Website links
This website may have links to other sites and we are not liable to you for their use of information. It is advisable to consult their own individual privacy notices and procedures about processing information.
Individual Rights
You can request a copy of the personal information that we hold about you and we have 1 month to respond. If your information changes it is your responsibility to inform us. You have the right to request us to erase this information, although for legal and regulatory requirements we may have to retain it for a period or duration. You also have the right to request us to transfer some information to another third party of your choice.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. IF you have any questions you can contact us directly via this website.
This policy was reviewed in September 2022.